Terms of Granite Connection Services

1 - Natural Variation & Colors

All natural stones (granite, marble, limestone, travertine) are products of nature and are subject to variation in color, tonality, shade, flow, veining, grain, spotting, and texture and no two pieces will appear exactly the same.

2 - Material/ Samples

Granite Connection does not stock any material. Displayed samples or samples provided by Granite Connection are a guidance only. Full slabs can be viewed by customers at our wholesaler and can be put on hold. Granite Connection will inspect selected slabs for defects/imperfections prior to purchase (pitting and color variation are not considered a defect).

3 - Template/ Installation

All surfaces/cabinets to be templated must be complete, flat, and level. Sinks, faucets, and gas or electric hubs must be disconnected but available on site. Specifications for a freestanding stove, slide-in range, or cooktop must be available at the time of templating. Granite Connection allows a standard overhang of 1 1/2" from the outside of the cabinet box.

If a different overhang is required due to cabinetry, or a different look is desired (contemporary/flush), this has to be pointed out at the time of template. granite Connection uses provided sink templates for under mount cutouts.

If a certain look is required (flush, overhang) this also has to be pointed out at the time of template.

At the time of installation, all appliances have to be on-site to ensure exact fit. Cabinet drawers should be removed and cabinets empty. We also appreciate clear and direct access to the work area.

4 - Seams

Due to variation and limitation of slab sizes, in certain projects, we will not be able to avoid the use of seams.

If seams are necessary Granite Connection will determine seam placement according to the size of the slab, project templates and configuration of appliances, suitability to material, structural integrity, and practical handling unless otherwise specified. The customer understands that seams cannot be fully hidden and will be visible from certain angles.

5 - Estimate/ Quote

Quotations are based on drawings and measurements provided by the customer and are subject to change upon final site measurements. If no specific material was chosen prior to the quotation, Granite Connection will use a standard material price and a standard edge. Quotes are valid for 30 days only and must be signed by the customer and accompanied by signed Terms and conditions before order. All additions of any kind to the original drawings may result in additional charges.